Harmony

Uploading Harmony Log
View the video to upload harmony log file More Videos on https://useloom.com/share/folder/92a724299f19482792524f2027afd258
Fri, 17 Aug, 2018 at 3:26 PM
Instant Mode - Cannot sync with tablet
Steps: Make sure you have Bluetooth and location services on Do not try to connect to Bluetooth device manually, app will connect it automatically After...
Wed, 22 Aug, 2018 at 12:23 PM
Understand Harmony Data
What is the N/cm2 scale at the bottom of the screen and how is that relevant to the pressure shown? N/cm2 scale is the scale to measure the max acceptable ...
Thu, 13 Dec, 2018 at 3:39 PM
No Data Recorded on SD Card
Steps to troubleshoot 1) Are you using Android or IoS operating systems? Estride does not work on windows phones 2) Check you are using SD card less th...
Wed, 26 Feb, 2020 at 2:56 PM
Multiple Recording Sessions
Currently Harmony does not support multiple recording sessions due to the amount of data captured.  Only 1 recording session can be recorded at any time...
Tue, 4 Sep, 2018 at 11:51 AM
Mat not charging
Steps to troubleshoot 1) When you connect the charging lead, does the charging light come up? 2) Did you try using another Micro Usb charging cable? 3...
Sun, 20 Oct, 2019 at 11:34 AM
Sync takes a long time
Sync takes a long time to upload via mobile because of the amount of data captured in Recording mode.  Quickest and most efficient way is to use the Car...
Tue, 4 Sep, 2018 at 11:57 AM
Unable to connect to Harmony Bluetooth
You do not need to pair your phone Bluetooth. Pairing is done automatically through the app. Steps are as below. Start black box on mat Download app ...
Wed, 21 Apr, 2021 at 12:32 PM
Understanding Harmony LED Indicators
When the mat is switched on you will see 1 static green light and 1 blinking orange light.  When connection is established for Instant mode, the orange li...
Wed, 6 Nov, 2019 at 8:18 AM